Homework: Problem solving conversation
Download your guideline for problem-solving-conversations.
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Question 1 of 3
1. Question
Preperation Work
Think about a particular case with either an employee or colleague, that is suitable to apply solution oriented communication for problem solving purpose; alternatively you can role-play with your tandem partner.
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Question 2 of 3
2. Question
Exercise
Important for a successful problem-solving conversation is a coaching-based attitude. Leaders help employees identify their own solutions and createa problem-solving strategy.
In the task you will lead a problem-solving conversation with your tandem partner (employee). Use the problem conversation guideline for orientation.
Note your observations:
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Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -
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Question 3 of 3
3. Question
Personal Conclusion
What are your main important learnings from the practice?
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This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.Grading can be reviewed and adjusted. -