Homework: Conflict conversation
Download your guide for conflict conversation.
We are on the second step of the escalation development ladder. You have had at least one feedback conversation – but unfortunately things have not changed. Therefore, you need to be very consistent in how you address this issue. It’s kind of “Last call for final boarding”. If nothing changes after this conversation – you need to start a formal process. The employee should know about this and not be surprised, if at some point it will become a formal issue.
Transfer
Let’s put things in practice! It’s tough to be very clear about your expectations and deal with ongoing low performance in a consistent way! But it’s vital for your own success – but also for your team performance. Because everyone in the team will notice, if low-performance is accepted.
By putting the conflict guideline in practice, you are prepared for the future, if serious performance issues arise in your team. You can prepare and act!
Duration of the exercise in total: 30 minutes